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Advisory Services for the Healthcare Provider Community
HIT Market Overview and Market Taxonomy
Annually, we publish an HIT Market Overview and Market Taxonomy report. This
report segments the HIT product and services marketplace in conformance with
SRS’ HIT maturity model. The report identifies the major and minor product and
service providers in each segment, highlighting new entrants, as well as those
that have introduced new products during the current year.
Vendor Assessments
Today, more than ever before, the healthcare IT market is a dynamic one, with
literally dozens of companies, hundreds of new products and thousands of product
enhancements introduced every year. Few IT organizations can afford the
resources to track and assess this volume of activity. Many of these new
products come from small, often newly formed, companies, and the mortality rate
is high. Which of these emerging products are market-changing and which, merely
curiosities? Which deliver true business value? Which will survive? How do these
products compare in terms of capability, technology, integration or price? At
SRS, we track and analyze hundreds of these events annually. This expertise
helps our clients navigate uncharted waters and make more informed, viable
purchasing decisions.
Executive Board Education and
Facilitation
SRS consultants can provide C-suite, board and executive level briefings on key
market trends or specific technologies, as well as in-depth one and two-day
staff education. The agendas for these presentations and education sessions are
custom-designed to meet the needs of the client, their IT priorities and
challenges. Our consultants can brief your executive team or serve as
facilitators at strategic planning sessions to provide, for example, an overview
of the structure, size and organization of the healthcare IT vendor market, an
overview of key industry trends, survey findings, the impact and implications of
government policy changes and analyses of important, market-shaping events drawn
from our recent research.
HIT Benchmarking Services
Many healthcare organizations that are either contemplating major IT investments
or that have recently implemented new technology, seek to validate their
expectations or compare their experiences by benchmarking themselves against
other, comparable organizations. But publicly available benchmark data may be
incomplete, too general or derived from unrepresentative comparative
populations. SRS specializes in delivering targeted, customized benchmark
analyses that provide our clients with information and insights that are both
more granular and more relevant than otherwise available using publicly
available benchmarks
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IT Organizational Assessment
As healthcare organization’s IT environments expand and mature, so, too, must
their IT organizations in order to meet expectations of service quality,
efficiency and effectiveness. SRS helps its clients to ensure that their IT
organization and its operating policies and procedures, staffing, skills,
management practices and tools can meet these demands. Our consultants have
in-depth experience with IT management tools and practices such as ITIL. They
are experienced in performing comprehensive IT organizational reviews that
assess IT department management policies, practices and performance and compare
them against best practices, both specific to healthcare organizations, as well
as non-healthcare organizations of similar size and with similar technical
profiles.
IT Strategic Planning and Strategic
Advisory Services
Healthcare organizations planning major IT investments must consider many
factors in making such decisions. Many that have made investments find that
their experience falls short of their expectations. To avoid these pitfalls and
maximize the benefits of the investment requires careful planning. It requires a
planning methodology which is tightly coupled to business strategy and business
goals and objectives. It requires a planning process that includes
comprehensive, objective analyses of total project costs and the definition of
implementation strategies that provide true process transformation and workflow
optimization. It requires an appreciation for the regulatory, economic and other
industry trends that will shape tomorrow’s IT requirements. It requires an
awareness of the emerging technologies that will be in tomorrow’s mainstream to
ensure that today’s technology path is not tomorrow’s dead end. At SRS, our
consultants have the skills, the experience and the knowledge of products,
technology and market trends to help our clients navigate the changing
landscape, make enduring decisions and optimize their investments.
Meaningful Use Readiness Assessment
Many healthcare provider organizations are preparing to increase their
investments in clinical information systems in order to qualify for federal
health IT adoption incentives. But for hospitals or physician practices to
qualify for an EHR adoption incentive under the provisions of the American
Recovery and Reinvestment Act (ARRA), they must not only have a certified EHR
product operational but also demonstrate that it is being utilized in a
“meaningful” way, consistent with federal guidelines. Our experience, and those
of our business partners, can help our clients identify and focus on the
critical areas that enhance the meaningful use of IT by clinicians. Through our
“ARRA Readiness Assessment” services, we will develop an overall profile of your
organization’s readiness to meet requirements of ARRA/HITECH and attain the
desired clinical and financial objectives and provide a roadmap to address any
gaps.
IT Governance Assessment
The successful implementation of enterprise-wide IT projects requires much more
than simply buying software that meets the organization’s desired features and
functions and installing it on time and on budget. Success is measured by
achieving widespread acceptance and realizing the business, clinical and
financial goals as defined by senior management. To ensure this success requires
the tight coupling of IT and business strategies and goals, a formal, clearly
defined executive governance process and effective project and change management
methodologies. At SRS, our consultants have the knowledge, skills and experience
in strategic IT and business planning, hospital operations, change management
and project management to ensure that our clients utilize industry best
practices, policies, procedures and tools to maximize the value of their IT
investments and the benefits IT can bring to their organizations.
Independent Verification and Validation
Oversight of high-profile, large scale IT projects by executive or board level
committees has become increasingly commonplace in healthcare provider
organizations, and these committees are turning to objective third party
resources to provide Independent verification and validation (IV&V). IV&V is a
practice that has been widely adopted in federal IT contracts. This approach
utilizes an objective third party to monitor the progress of major IT projects
and the performance of the provider’s IT organization and its technology
contractors with respect to the quality of the work product, conformance to
budgets, schedules and other contractual terms and to identify corrective
actions necessary to address any variances. SRS consultants have extensive
experience with such engagements in both the public and the private sector and
can provide similar support to your organization’s most strategic IT
initiatives.

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